About Us
-
We had built our knowledge, skills and experience through working at shipping container repair workshops. After years of hard work, we realised that we could do more with what we know. And by that, we meant helping other parties in the logistics industry save time, cut costs and eliminate hassles. Now, we are building Sonic Steel’s foundation by offering you our services with transparency, professionalism and enthusiasm. We are passionate about our repairs, we love to bring you more value than what you pay for, and most importantly, your needs are our priority.
-
Our value is simple: BE HELPFUL. Whether you are requesting free quotes, booking our services, or simply seeking advice, we are here to provide you our best solution and answer to help you solve your problems, and also to make sure that you walk away with a smile. Our team at Sonic Steel understands that we are all on the same journey as business partners - to grow our businesses. We choose to make that journey as joyful and trouble-free as possible. And we find that the best way to achieve this is to help you resolve your needs and problems. So let us know how we can help.
-
In order to provide you with the best values, we approach shipping container repair differently than most others: through disintermediation. We oppose the lengthy and costly conventional process of surveying and repairing containers, though such process has been in place for a long time and benefited avoidable intermediaries. Our aim is to service the containers on-site, to minimise the costs of transport and double-handling. We also structure ourselves as a lean business model, which enables us to offer greater value than our competitors. Our warehouse and office are reasonably staffed and only open to appointment; our team is well trained to be productive and competent. All these measures are to ensure that we operate in the most efficient way and with the ultimate goal: to share those savings of time and cost with you.
-
Solving your problems and needs is our priority and we strive to be our best in everything we do. We take pride in providing you with satisfaction from saving time, cutting costs and eliminating hassles. You can always expect an outstanding and helpful customer service from our team, who are highly trained and exprienced in the shipping container industry. Together with our on-time delivery and work commitment, we are set to impress you and ensure that you will receive the best quality and value for money. Guaranteed.
If in any case, you feel dissatified with our service, please kindly inform us so we can address the issue and restore your trust. We take your feedback seriously and will do our best to improve our service.